Found Not Lost

I’ve been known to rant about the workplace from time to time; and maybe I didn’t blog about it, but my favorite thing or person to rant about, in person or in emails, is our receptionist who was just promoted, if you can call it that.

Let’s start with the basics. You would think, that since a receptionist is the first impression a visitor gets of your company, that you would like to have a good first impression sitting at the front desk. But us? Nooooooh! First off, and I won’t rant that this person is not good looking enough, that wouldn’t be proper to hire anyone based on their looks, I’ll be the first to tell you that; BUT if you are going to be working with the public, at least dress professionally. Anyone can dress professionally even on a budget, so the level of her salary is no excuse. The retired old lady working in the mail room dressed more apropos that our receptionist. For a receptionist, who is the first line on the phone hierarchy, you would think they would have hired someone with a pleasant voice and attitude. But noooooooooh! This girl was surly with the most downbeat voice I ever heard. Several clients who have called in actually complained about the ‘operator’. We all wondered why she hasn’t been fired yet.

Not even get me started on her ability to work with others, cause that part is just non existent as far as she is concerned.

So why wasn’t she fired and has been, instead, promoted to being a floater so she can go to every department in the building making everyone else’s lives miserable? I have no clue, but maybe some of the listed items in this article I found online today may shed some light as to why she hasn’t been fired yet. The article, Why Bad Employees Don’t Get Fired, suggests that maybe that employee has something over the boss’s hear and he can’t fire her. Now if that’s the case, I would like to know what it is. Maybe if we’re in on the dirt we can start acting like asses too and get away with it.